KnowBe4 PhishER/PhishER Plus

KnowBe4 PhishER has taken the place of our IT security and best practices training, as well as our phishing testing. The huge library of training material gives us a lot of flexibility with what we are training on and allows more focused targeted training efforts. There is also a huge library of phishing simulation templates ranging from all types of difficulties. This customization gives me the ability to hone in on things my team might actually see in the real world, and I can create or customize my own templates to be even more targeted.

I use KnowBe4 PhishER as a Security Orchestration, Automation and Response (SOAR) to manage, analyse, respond to the very high volume of emails potentially dangerous reported by my company users with the "Phish alert button." Thanks to this platform I was able to automate 90% of the workstream linked to the reported emails by end users, as the platform automatically analyse the message and classify it as a threats, spam or clean. Based on this classification and based also on tags assigned I'm able to identify the dangerous emails and react to prevent threats. Very useful is the ability to create rules and actions, so I can give an immediate response to the user that report the email as suspicious and confirm if is a threats, spam or not dangerous, in this way I improve also the ability of the users to recognise a phishing and spot it. I use this platform every day and few times a day to monitoring email reported to identify spear phishing, massive spam or massive phishing email, this allow me to take action to prevent threats and avoid that others users that receive similar r email click on dangerous link or enter credential. The platform is easy to implement and can be integrated with other service providers like Microsoft for example the possibility to activate the PhishRIP allow the deletion of dangerous email in the user recipient for example before they read it and take an action that can be dangerous if is not able to spot that is a threat.

The PhishER platform is an invaluable tool for our organization as it gives us real time insight when we are 'under attack' by a bad actor (or actors). We are able to identify trends, targeted users and methods used by the bad actors in trying to gain access or steal information. On top of this, the PhishRIP feature integrates with our GSuite and scans/quarantines other instances of reported emails that are deemed malicious.

We use it to facilitate in the review of reported suspected phishing emails. It provides ease of review as all necessary information needed to determine a suspected email as phishing is readily available. It also provides automation for known false positives.

KnowBe4 PhishER perfectly solved our issues with responding to phishing emails. Previously, responding to malicious emails was a completely manual process, and we could not respond nearly as quickly or efficiently as we wanted to.
With KnowBe4 PhishER, the process is now highly automated, and we can remove phishing emails from dozens of inboxes in just a few clicks.
Our users appreciate it because they receive much quicker feedback on clean emails.
IT appreciates it because it makes our job a breeze and lets us focus on the important elements of incident response.
Management appreciates it because it helps keep our institution safer and gives them excellent reporting metrics.

PhishER is used to automate the detection, response, and remediation of phishing emails as well as triage messages in general. It automates the process of breaking down the email headers and makes a MUCH faster and simpler response for a small IT department.<br><br>PhishRIP and PhishFlip are superb addons that allow us to scan our entire Exchange 365 environment for other copies of phishing mail and instantly purge them from other user's mailboxes that haven't reported them yet - and then turn around and use that very message as a training template with KnowBe4 to test users.<br><br>We can automate processes, scanning, detection, message flagging, and alerting from PhishER - it takes a bit to get set up well, but then it's cheaper than an FTE being hired on to help manage it all!

We have the Phish Alert Button as part of our subscription. My team was overwhelmed by the alerts sent by users. PhishER, uses automation to cut down on the amount of alerts we need to handle, leaving us with only the high priority or outliers.

The ROI is rapid and your security team will be able to focus on higher value tasks. It is worth the time to work with a KnowBe4 engineer to fine tune the policies for your environment.

Looking forward to seeing how KnowBe4 can integrate AI into this product for even more automation.

We were looking for a way to ensure all employees are up to date in all of the security trainings to help keep our competitive advantage. KnowBe4 PhishER has enabled us to keep automated track of who has taken what training seamlessly and efficiently. We really enjoy the content of the courses and the flexibility of training.

We use PhishER to remove phishing emails from users inboxes. We also use it to block senders from sending malicious emails.

KnowBe4 PhishER helps to address the constant influx of reported phishing emails that our end-users are exposed to. KnowBe4 PhishER allows for our technicians to rapidly respond to these reports to investigate and automate actions to help protect our end users from malicious emails.

We primarily use KnowBe4 PhishER to perform remediation and forensics on phishing emails in our organization. KnowBe4 PhishER gives us the ability to easily analyze emails, headers, and also strip the malicious content from emails as well as remove similar emails from our entire org's email servers. Automated remediation is our biggest use case.

We implement it on 365, and encourage our users to report any suspicious emails. This encourages awareness, and prevents users from getting caught by a malicious email. The functionality of then removing other similar emails once the threat has been identified is fantastic, and being able to phish rip the email to reintroduce it as a test really ups the game for learning and being prepared for other malicious emails.

Currently KnowBe4 PhishER is being used across all departments within the organization. This has addressed the business problem of suspected phishing remediation. Through machine learning, integrations with VirusTotal, the PhishAlert button, and the ability to automatically respond to messages, we have drastically slashed the amount of time that analysts and end-users spend in phishing responses.

We use KnowBe4 PhishER as part of our email analysis when users report emails to the team and also have some visibility what users report and how often. Some business problems this product addresses is the need to free up team resources to review emails on a daily basis. Another problem this product addresses is that it creates additional flexibility within the overall workflow. For example, when a ticket needs to get created internally for review, it's just one click of a button. This product helps automate some of our tasks that would normally be a manual effort.

With today's growing phishing attack surface, the need for a reporting and management system is inevitable. Manually managing phishing responses is cumbersome and downright unsafe. KnowBe4 PhishER allows us to quickly and safely manage our phishing reports.

KnowBe4 is currently used throughout the organization. It helps us categorize and quarantine all threats that arrive in our users' email inboxes. By integrating KnowBe4 into our security infrastructure, we have found that it has saved us time and money. It helps us save time and allows us to focus on more important issues and projects.

KnowBe4 PhishER is that extra layer of protection for email threats. You are able to set up custom rules and actions to automatically sort out phishing attempts as well as set them to spam or clean. Being in an industry not known for tech savyness, this system has added that security blanket for us with phishing attempts.